1. Information we may collect

• Your name, phone number, and email address.
• Shipping and billing addresses and order details.
• Messages, support requests, return requests, and customer service records.
• Technical data such as device type, browser, IP address, and usage information.
• Cookie and marketing preferences where available.

We do not normally store full payment card details in our own systems. Payments are processed through the payment providers available on the store.

2. How we use information

• To process, prepare, ship, and support your orders.
• To contact you about order status or information needed to complete your purchase.
• To manage accounts, returns, exchanges, and customer enquiries.
• To improve the website, customer experience, and performance.
• To reduce fraud, misuse, and unauthorized activity.
• To send marketing communications where appropriate, with an option to unsubscribe.

3. Sharing information

We may share the minimum necessary information with service providers that help us operate the store, such as our e-commerce platform, couriers, payment processors, analytics providers, and technical support providers.

We do not sell your personal information. We may disclose it where required by law, to protect our rights, or to investigate fraudulent or harmful activity.

4. Cookies

The website may use cookies and similar technologies to operate the cart, remember preferences, improve performance, and measure visits. You may control some cookies through your browser or the cookie preferences tool available on the website.

5. Data retention and security

We keep information for as long as reasonably necessary to fulfill the purposes described in this policy, meet legal and accounting obligations, and resolve disputes.

We use reasonable organizational and technical safeguards, but no method of online transmission or electronic storage can guarantee absolute security.

6. Your rights and choices

Subject to applicable law, you may contact us to request access to information related to you, correct or update it, object to certain uses, or request deletion where we are not legally required to keep it.

We may ask for suitable information to verify your identity before completing a request.

7. Marketing communications

You may unsubscribe from marketing emails using the unsubscribe link in the message or by contacting us. We may still send essential non-marketing messages related to your orders or customer service requests.

8. Children's privacy

The store is not intended to knowingly collect personal information from children. A parent or guardian who believes a child has submitted personal information may contact us for review.

9. Policy updates

We may update this policy when our services, tools, or legal requirements change. The updated version will be published on this page with a revised update date.

10. Privacy contact

For questions about this policy or requests concerning your personal information, contact us at: